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The lack of caring, service and customer service in this office is HUGE. Once the customer comes into the office their first question is If customer has an appointment or if it is to pick up glasses to sign up...the staff don't even bother to greet. I came with my...
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Anonymous
Anonymous

Extremely pushy, Im supposing the staff get a bonus for upselling expensive designer frames.. They do not present frames to you that are covered under your plan .. When asked ...

1.0
#1016624
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I had an appointment for 10 am. I was still there waiting at 1:00 pm. After the doctor saw me I still had to wait more. I have Medica health plan and they still charged me $49 on top of what Medicare paid. When I went to pick up my glasses I had to wait again although...
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1.2
#989010
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This place is HORRIBLE!!! I am 6 months pregnant ...went in for basic glasses. I have Medicaid so everything should have been covered. They did a contact lense exam without asking me if I wanted to pay the additional cost for that particular exam that was not covered...
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1.0
#981317
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South Florida Vision Centers Customer Care Review

South Florida Vision Centers
#894013
Rude attitude and very un respectful person at store delray beach west Atlantic ave
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Glasses Review

South Florida Vision Centers
#760229
3.5
Details
It took more than a month to receive my new glasses I had to call 4x to inquire they called me once to tell me about the 2nd lab who did not receive the glasses from the first lab and plus my glasses had to be ordered.
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South Florida Vision Centers - Review about Terrible Customer Service from Cooper City, Florida

South Florida Vision Centers
#507772
Worst place ever! They over charge, are quick to take your money, provide terrible customer service, neglect follow ups with clients as to placed orders for glasses and etc. been waiting for over a month for my glasses and have yet to have someone return my 20 voicemails. Do not go to this place. They are the absolute worst place ever!
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I had a nasty experience with an employee and asked to the office manager if I could speak to her privately about what happened but she said that she did not have an office. Others in the office heard my request and laughed. They said that they will not listen to my...
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1.0
#978441
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If i could rate 0/5 i would. I attempted to go here for a vision test and was refused access because I have a service dog. They demanded paperwork and after being informed that there is no legally required paperwork they claimed other service dog teams in the past have...
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1.0
#948650
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I swear the next time I will NEVER take my daughter there again. We arrived at 8am for an 8:30am appointment, with two patients ahead of us. All the others plus new comers went through. Finally I walked up n ask the reception why everyone who came after us are getting...
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Anonymous
tirado

This is the worst customer service experience ive ever had! THE WORSE PART IS WAS NOT FROM THE STAFF. THE DOCTOR Scott Gorman NOT professional , racist.will never go bad th...

2.5
#902827
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I went in with an appointment to renew my CONTACT prescription. I was seen and had the 1st testing done, and said to her, I only want to get my contact prescription, right. She said OK. Then I was tested with the diopter machine, and again said this is for my new...
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#899874
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Lied 2 me I have a Humana I was told I could purchase a pair of glasses for around $100. I made the appointment went in and ask to see frames and prices but I was told the only do that after the eye exam after the exam I was informed there were no such frames with...
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1.0
#899862
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My appt was for 8am the time they "open". Got there a few minutes early and was made to wait outside in the heat. The nasty front office staff did not even acknowledge me at first. Instead of speaking to me like a human being they yelled through the door that it was...
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Anonymous
Anonymous

What is wrong with you? Can't wait for a few minutes?

1.0
I didn't like
  • Are unprofessional and rude
  • Non caring attitude
#886665
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The doctor was great but the girls were the worst and nasty..they ripped me off humana gives u 115 towards glasses or contacts and exam is free from humana.i chose a contact exam and no one ever told me the 115 wld go towards contact eye exam and not my contacts..was...
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1.3
#875360
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